Insurance Policies: To request a copy of your policy be sent to you or to  your bank or mortgage company please email that request to us: bkagency99@verizon.net To request a change in your bank or mortgage company or update your loan number please email the  changes to us: bkagency99@verizon.net For any changes in coverage's please call us @  401.353.4000 or 401.353.7100